Shipping policy

 

We keep shipping simple and transparent. 


Shipping Destinations

We currently ship to:

• Australia
• New Zealand

If you're shopping from another country, please contact us before ordering. We'll be happy to confirm availability and shipping options.


Shipping Rates

Australia

Standard Shipping — AUD 9.95

Free Shipping — Orders AUD 79+

New Zealand

Standard Shipping — NZD 9.95

Free Shipping — Orders NZD 79+

Shipping costs are shown at checkout before payment.


Processing & Delivery

Order Processing

1–2 business days

Estimated Delivery

Australia: 7–12 business days

New Zealand: 7–12 business days

Delivery times are estimates and may occasionally vary due to customs, carrier delays, public holidays, or other circumstances outside our control.


Order Tracking

Once your order has been dispatched, you'll receive a shipping confirmation email with tracking details.

Please allow 24–72 hours for tracking information to become available.


Need Help?

If you have any questions about shipping or your order, we're always happy to help.

Email: tracy.gwok@gmail.com

Website: www.oumonda.com