Shipping policy
We keep shipping simple and transparent.
Shipping Destinations
We currently ship to:
• Australia
• New Zealand
If you're shopping from another country, please contact us before ordering. We'll be happy to confirm availability and shipping options.
Shipping Rates
Australia
Standard Shipping — AUD 9.95
Free Shipping — Orders AUD 79+
New Zealand
Standard Shipping — NZD 9.95
Free Shipping — Orders NZD 79+
Shipping costs are shown at checkout before payment.
Processing & Delivery
Order Processing
1–2 business days
Estimated Delivery
Australia: 7–12 business days
New Zealand: 7–12 business days
Delivery times are estimates and may occasionally vary due to customs, carrier delays, public holidays, or other circumstances outside our control.
Order Tracking
Once your order has been dispatched, you'll receive a shipping confirmation email with tracking details.
Please allow 24–72 hours for tracking information to become available.
Need Help?
If you have any questions about shipping or your order, we're always happy to help.
Email: tracy.gwok@gmail.com
Website: www.oumonda.com