Shipping & Returns
Everything you need to know about delivery and returns, gathered here to make things a little easier.
Returns, Made Easier
Sometimes a purchase simply isn’t quite right. If you need to return an eligible item, you can request a return within 30 days of delivery.
We’ll guide you through the next steps, so the process feels clear and straightforward.
Where We Currently Ship
We currently deliver across Australia and New Zealand, with clear shipping options for both destinations.
Australia
Standard Shipping — AUD 6.95
Free Shipping — Orders AUD 79+
New Zealand
Standard Shipping — NZD 9.95
Free Shipping — Orders NZD 89+
Further Afield?
We’re gradually making OUMONDA available in more places. If you’re outside Australia or New Zealand, feel free to get in touch — we’ll be happy to see what may be possible.
A Few Things to Know
Every return is a little different. Eligibility may depend on the item, its condition, and when your request is made.
For the full details, our Refund Policy has everything in one place.
Need a Little Help?
If you have a question about delivery, tracking, or a return, just get in touch. We’ll be happy to help.